Our roundup of the latest news from metro Detroit and Michigan businesses as well as announcements from government agencies.

As the US travel industry experiences a surge in tourist numbers, the American Customer Satisfaction Index (ACSI) has ...

A side result of the study, which was released yesterday and covers 2023 to 2024, is that we learn which airline Americans ...

Even though air travel can be a stressful experience, customer satisfaction with airlines overall is improving, according to a new study. The American Customer Satisfaction Index travel study found ...

For a second straight year, Spirit Airlines appears to be aptly named as they rank dead last in a survey of airline ...

Discount carriers Spirit Airlines and Frontier Airlines upped their games in terms of serving their customers, but remained ...

Both providers are new and improved internet options for rural areas, but which is best for you? Here’s how Starlink and ...

The ACSI Travel Study 2023-2024 reveals airlines' satisfaction levels are on the rise, with Alaska Airlines leading with a ...

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“Airline customer satisfaction has climbed to new heights ... State University and director of research emeritus at the ACSI, said in a statement. “Carriers have bounced back strongly ...