AT&T earned the highest ranking from ACSI for fiber internet services ... To reboot your router and modem, unplug the AT&T Gateway from the wall outlet, wait 20 seconds and then plug it back ...

Gateway and installation fees, plus an inferior ACSI score for non-fiber services, pulled Optimum’s score down a full point. At the same time, overall availability and customer satisfaction with ...

Problem solved. The equipment fees are another story. With AT&T, you won't need to pay extra to use AT&T's Wi-Fi gateway. That's included in the regular monthly fee. With Comcast Xfinity ...

However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs ...