Gateway and installation fees, plus an inferior ACSI score for non-fiber services, pulled Optimum’s score down a full point. At the same time, overall availability and customer satisfaction with ...

Firelands Electric Cooperative ranks among the top energy utilities in the country when it comes to customer satisfaction, according to a news release.“Firelands Electric Cooperative is honored ...

The 2022–2023 ACSI scores rank fiber and non-fiber internet ... hold down the reset button on the Xfinity Gateway for about 10 seconds with a paper clip. You will then need to set back up ...

--(BUSINESS WIRE)--Customer satisfaction with wireless service overall climbs 3% to a score of 76 (out of 100), according to the American Customer Satisfaction Index (ACSI) Wireless Phone Service ...

The ACSI survey, published in June 2023, polled 16,250 random customers across the U.S. to find out which fast food restaurants were the king of the industry, and which sat firmly at the bottom.