The tech giant's plan to put its Copilot AI software into call centers is intended to challenge Zoom and Salesforce.com.

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers.

Microsoft's AI Tools Transform Call Centers and new Copilot solutions revolutionize customer service, challenging industry ...

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, ...

Microsoft is enhancing customer service call centers with AI, introducing Copilot in Dynamics 365 for improved efficiency, ...

Software major Microsoft said it will introduce new artificial intelligence tools for customer service call centers on July 1 ...

Microsoft on Tuesday (June 4) said it will introduce new artificial intelligence tools for customer service call centres.

Microsoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed to enhance customer ...

The Amdocs and Microsoft telco-native platform caters to all of these ... seamlessly integrates a unified catalog with ...

Together, we are committed to delivering innovative solutions that help businesses extend the use of Microsoft Teams and empower every employee to be a customer service champion." Pax8 Beyond ...

Microsoft’s new Copilot-first contact centre solution, Microsoft Dynamics 365 Contact Center, will “transform service ...

UK's Competition and Markets Authority has released a working paper analysig Microsoft's licensing practices and its impact ...