Apple & Samsung tied for top spot in customer satisfaction study
Apple and Samsung sit at the top of the heap for satisfaction among smartphone buyers, but the Galaxy edges out the iPhone ...
Samsung has caught up to Apple for smartphone customer satisfaction, while Google slides down
The ACSI 2023-2024 (American Customer Satisfaction Index) shows that consumers love Samsung and Apple equally. Google, ...
Small Gain Keeps Customer Satisfaction at Record Level, Says ACSI
Customer satisfaction in the U.S. continues to rise, increasing 0.3% in Q1 2024, according to the American Customer ...
Samsung matches Apple in customer satisfaction
Samsung is one of the leading smartphone manufacturers in the world, producing millions of units per year. Android Authority ...
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Customer satisfaction on the rise
According to the American Customer Satisfaction Index, customer satisfaction at the national level has increased sharply ...
AT&T outshines T-Mobile and Verizon for customer satisfaction but this MNVO beat them all
In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel ...
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Customer Satisfaction Index at Record Level
The ACSI measures and analyzes customer satisfaction with roughy 400 companies in about 40 industries and 10 economic sectors ...
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Samsung catches Apple in cell phone manufacturer lead, takes top spot among 5G phones
Customer satisfaction with wireless service overall climbs 3% to a score of 76 (out of 100), according to the American ...
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Small Gain Keeps Customer Satisfaction at Record Level, Says ACSI
Less than two years ago, customer satisfaction in the United States was at its lowest point in 20 years. The decline began about a decade ago and was exacerbated by inflation, supply chain ...