The low-cost regional airline turned to IT to develop a self-service e-voucher program aimed at easing the hassles that come ...

Buying HubSpot would make Google a competitor in the so-called customer relationship management sector, which Microsoft ...

Accounting giant PWC will become the largest customer and first reseller of artificial intelligence startup OpenAI's ...

PricewaterhouseCoopers will become the largest customer and first reseller of OpenAI’s enterprise product, as part of a new ...

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as a Strong Performer in The Forrester Wave™: ...

How do I contact Microsoft customer service? Microsoft has a Contact Us page that will direct you to the proper support depending on what you need. For example, global support numbers for ...

Vodafone set out to transform the customer experience using Microsoft’s Generative Artificial Intelligence (GenAI) technology in a far-reaching 10-year ...

From an agent's perspective, omnichannel solutions provide a uniform interface, regardless of the communication channel.

How do I contact Microsoft customer service? Microsoft has a Contact Us page that will direct you to the proper support depending on what you need. For example, global support numbers for ...

The "Global Software as a Service (SaaS) Market Outlook, 2029" report has been added to ResearchAndMarkets.com's offering.According to the report, the market is anticipated to cross USD 520 billion by ...

Google is already challenging the dominance of Microsoft's Office platform through its Google Workspace collaboration ...

The cost of data recovery after a disaster can be exorbitant, and the time lost in rebuilding lost data can severely impede ...