The published version of Forbes' CMO newsletter delivers the latest news for chief marketing officers and other ...

Prior to this, many of us have already encountered chatbots on many websites. But often these just provided standard ...

Efficiently send a support request to a certified technical support agent and representative by phone or through live chat ...

No matter how differently businesses worldwide express their vision and mission, it is undeniable that customers have always ...

AI may replace 20-30% of customer service agents by 2026, per tech research firm Gartner.

Today is Microsoft's May 2024 Patch Tuesday, which includes security updates for 61 flaws and three actively exploited or ...

Microsoft will begin gradually enforcing multi-factor authentication (MFA) for all users signing into Azure to administer ...

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted ...

In key news on UK stocks, J Sainsbury PLC (GB:SBRY) has teamed up with Microsoft Corp. (NASDAQ:MSFT) to provide an AI-powered ...

CNW/ - TELUS is pleased to announce its new generative AI (GenAI)-powered customer support tool for TELUS.com – one of the ...

J Sainsbury plc and Microsoft Corp. today announced a new five-year strategic partnership, using Microsoft's artificial intelligence and machine learning ...