Microsoft was hit with a Spanish startup group's complaint about its cloud practices to the Spanish antitrust regulator on Tuesday, the latest grievance over its fast-growing cloud computing services ...

AI integration in customer journey mapping offers profound behavioral insights, enabling highly personalized marketing strategies. Enhance customer loyalty. Leveraging AI to analyze extensive customer ...

The result is a tailored service that reduces the workload on internal security teams, improves incident response times, arms CISOs with the insights needed to prove success, and maximizes the ROI on ...

Microsoft (NASDAQ:MSFT) has been hit with a complaint from a Spanish startup group regarding its cloud practices, according to a Reuters exclusive ...

Data is stored as Salesforce Knowledge Objects, and users can use the company’s Prompt Builder to create generative AI ...

Microsoft Corp. today announced the public preview of Insider Risk Management Context in Microsoft Defender XDR and other new ...

The software giant really doesn't want its technology to be misused by law enforcement. Should people worry about how others might harness Microsoft's AI power?

Microsoft blocks access to Perplexity AI, a major Azure OpenAI customer, for at least some ... one of the largest customers of its Azure OpenAI service, according to two people familiar with ...

Terms may apply to offers listed on this page. The right customer service phrases can turn an ordinary customer experience into an excellent one. Here are six customer service phrases that can ...

Terms may apply to offers listed on this page. Making customer service mistakes is normal, but recognizing and fixing those mistakes could save your business. Check out these common examples of ...

Customer service representatives want to build trust with customers and provide efficient service that resolves their individual concerns. When service teams can quickly access information with ...

Find out how to spot good customer service and how your broadband provider stacks up to others in the UK. Share this guide When choosing a new broadband provider, the first things you’ll ...