Microsoft (NASDAQ:MSFT) will release the latest installment of its Call of Duty video game series to its Xbox Game Pass ...

powered by Microsoft Azure OpenAI Service. Initiated in May 2023, this innovative application aims to quickly gather user ...

Internal AI chat systems empowered by large language models and RAG represent a game-changer in the realm of customer service ...

The video game is among the most successful entertainment properties and has generated more than $30 billion in lifetime ...

The use of chatbots in business applications has grown significantly since the launch of ChatGPT a year and a half ago.

Microsoft Retail Media launched several self-service enhancements to improve productivity and performance. At Microsoft Advertising, our vision is to empower transformative connections between ...

UPDATE: May. 14, 2024, 10:32 a.m. EDT This article has been updated to include details of how to contact Amazon customer service ahead of Prime Day 2024. Preparing for the impending chaos of Prime ...

So, to ensure everyone receives the best technical support and customer service, we've devised a guide showing all the methods by which you can contact Microsoft tech support on any reliable ...

Customers expect more from their service interactions, whether they are buying online or in a store. The Ascent examines the top customer service skills needed for any industry. We often think of ...

These examples are what excellent customer service is all about. It’s not enough to just deliver a product or service and be done with it. In today’s marketplace, the consumer expects to have ...

The European Commission is readying antitrust objections for Microsoft in a probe into how the software giant bundles its video platform Teams with its must-have office software products, according to ...

Microsoft Corp. will launch its own online store for mobile-game consumables in July, creating an alternative to Apple Inc. and Google’s app stores and their fees. The browser-based store will ...