Microsoft will begin gradually enforcing multi-factor authentication (MFA) for all users signing into Azure to administer ...

The video game is among the most successful entertainment properties and has generated more than $30 billion in lifetime ...

Sainsbury’s has signed a deal with Microsoft to use the technology giant’s artificial intelligence tools to help customers ...

In key news on UK stocks, J Sainsbury PLC (GB:SBRY) has teamed up with Microsoft Corp. (NASDAQ:MSFT) to provide an AI-powered ...

• Cloud technology. For success, telcos require the agility and scalability that cloud services provide, allowing them to ...

Microsoft is honored to attend this year’s event to showcase how Microsoft Dynamics 365 helps manufacturers. Delivering exceptional service is key for building customer preference and loyalty. Today, ...

We’re excited to announce the general availability of new and enhanced experiences in Microsoft Dynamics 365 Customer Service as part of our 2024 release wave 1 cadence. This release focuses on ...

Efficiently send a support request to a certified technical support agent and representative by phone or through live chat ...

No matter how differently businesses worldwide express their vision and mission, it is undeniable that customers have always ...

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted ...

The release of Dynamics 365 Customer Service wave 1 2024 in April introduces several compelling features available for early access. This blog post discusses how to enable the agent call quality ...

The central bank also urged loan borrowers to contact their respective banks and guidance will be provided by the customer service officer. Police detained four Chinese nationals suspected of ...