SAN DIEGO — This follow-up to my previous article encapsulates my remaining highlights from the Tableau Conference. Building upon Tuesday's announcements, today's focus extends to areas that ...

Key trends, innovations and strategies that have reshaped the way businesses engage and retain their customers.

The US-based enterprise AI organization, Lyzr, has recently launched Jazon, the world's first downloadable AI SDR, to transform sales. We wanted to show the world what’s possible to build on Lyzr ...

Perplexity AI integrates ads in responses. Does it mean people are adopting recommendation engines as the search engine of ...

As technology and AI continue to advance, pushing the boundaries of realism, it becomes crucial to understand where this ...

Marketing technology solutions saw a growth rate of 27.8% year over year, according to the martech supergraphic.

The use of artificial intelligence (AI) has significantly enhanced customer journey mapping, allowing businesses to gain deeper insights into customer interactions. Through AI-driven analysis, ...

Explore five notorious customer service failures and key lessons to avoid repeating errors that can tarnish your brand's ...

New integration combines the power of the Now Platform with IBM watsonx to help boost productivity for customers and partners ServiceNow to incorporate watsonx.

BROOMALL, Pa., May 9, 2024 /PRNewswire/ -- Factor4, a leading provider of gift card and loyalty solutions, is excited to announce its latest integration with Shopify, a leading e-commerce/POS platform ...

Taoping's new enhanced AI-powered smart terminals leverage high-end video displays to seamlessly integrate AI technology. This facilitates rapid interaction, data collection, analysis, and more, ...