Key trends, innovations and strategies that have reshaped the way businesses engage and retain their customers.

The US-based enterprise AI organization, Lyzr, has recently launched Jazon, the world's first downloadable AI SDR, to transform ...

Perplexity AI integrates ads in responses. Does it mean people are adopting recommendation engines as the search engine of ...

Marketing technology solutions saw a growth rate of 27.8% year over year, according to the martech supergraphic.

Global enterprise software solution continues to drive U.S. expansion, enabling increased efficiency and better decision-making for brands, agencies and enterprises Federico Salvitti VP of Growth, ...

SHENZHEN, China, May 9, 2024 /PRNewswire/ -- Taoping Inc. (Nasdaq: TAOP, the "Company"), a developer of innovative smart cloud ...

BROOMALL, Pa., May 9, 2024 /PRNewswire/ -- Factor4, a leading provider of gift card and loyalty solutions, is excited to announce ...

The use of artificial intelligence (AI) has significantly enhanced customer journey mapping, allowing businesses to gain deeper insights into customer interactions. Through AI-driven analysis, ...

Fully integrated cloud solution for contact centers provides quick, seamless access to data and analysis Minneapolis, MN — May 7, 2024 — Today Calabrio, the workforce performance company, introduced ...

New integration combines the power of the Now Platform with IBM watsonx to help boost productivity for customers and partners ServiceNow to incorporate watsonx.

From the moment language was born, telling stories has been at the heart of human experiences, shaping how we think, perceive the world, and truly connect with others.

Building first-party data assets and investing in alternative ID solutions were revealed as key strategies for senior media and publishing execs.