SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI
TOKYO (Reuters) -Dealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank Corp ...
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SoftBank will Use AI to Soften the Tones of Angry Customers on Calls
Call center employees may find it quite unpleasant to deal with angry consumers, but Japan’s SoftBank Corp. believes it has a ...
Checking In on SoftBank's Finances—And the Boss's Multibillion-Dollar IOU
SoftBank is making money again. The global tech investor posted a $1.48 billion, or 231 billion Japanese yen, profit for ...
Heard on the Street: Strong Arm, Strong SoftBank
SoftBank’s fortunes increasingly depend on British chip designer Arm. Nearly half of the Japanese technology investor’s net ...
Nasdaq6d
SoftBank Posts Narrower Loss In FY23; Net Sales Up 2.8%
(RTTNews) - SoftBank Group Corp. (SFTBY.PK, SFTBF.PK) posted a net loss to owners of parent of 227.6 billion yen for the fiscal year ended March 31, 2024 compared to a loss of 970.1 billion yen ...
Reuters8d
SoftBank seen returning to loss in Q4 despite tech stock strength
TOKYO, May 10 (Reuters) - (This May 10 story has been corrected to specify that Arm is a subsidiary, not a wholly owned subsidiary of SoftBank Group, in paragraph 3) Japanese technology investor ...
Inc5d
SoftBank Is Pivoting to AI. Is It Already Too Late?
SoftBank, the venture capital firm that came to epitomize the hypergrowth era of startups, is--like many players in tech--pivoting to AI. The Japanese investment giant has been writing down ...
The Irish Times6d
SoftBank scores another profit to fuel AI shift
SoftBank reported a second straight quarter of profitability as the Japanese tech conglomerate benefits from an artificial intelligence investment boom that has buoyed prized assets like Arm ...
The Washington Post6d
Japan's SoftBank Group trims investment losses but remains in red for fiscal year
TOKYO — SoftBank Group trimmed its losses for the fiscal year through March to about a quarter of the red ink it racked up a year earlier, as its investment losses declined, the Japanese ...
Business Insider6d
Looks like Masayoshi Son's plan to go all in on AI is starting to pay off for SoftBank
SoftBank CEO Masayoshi Son's bet on AI seems to be paying off. The Japanese conglomerate posted a $1.5 billion profit in its latest quarter. The gains come off the back of its big bet on the chip ...
Reuters3d
SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI
TOKYO, May 16 (Reuters) - Dealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank Corp thinks it has a solution: artificial intelligence-enabled ...
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SoftBank Corp aims to help workers by ‘softening’ angry customer calls with AI
TOKYO >> Dealing with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank Corp thinks it has a solution: artificial intelligence-enabled software that softens the ...