Customers who fly economy or basic economy are the most satisfied with Dallas, Texas-based Southwest Airlines, according to ...
J.D. Power released its annual rankings of the top-performing airlines in North America based on customer satisfaction across ...
The J.D. Power 2024 North American Airlines Study is out. Delta and Southwest are the clear winners in this year's survey.
Choosing the best airline is challenging; especially when trying to balance affordability, reliability, safety, and comfort.
Las Vegas-based Allegiant Air is the third-best North American airline for customer satisfaction in the economy and basic ...
Consumer insights, data, and analytics company J.D. Power’s recent study claims “the power of people” – aka positive customer ...
Flights and fares for Dallas, Texas-based Southwest Airlines started showing up in tech giant Alphabet’s popular online air ...
Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore ...
When American Airlines changes a customer's flight from Seattle to Miami, he asks for a refund. The airline suggests that it ...
When an airfare ticket purchase doesn't go through, a representative advises the customer to dispute the purchase on his ...
The carrier, which is consistently ranked among the worst by U.S. travelers, is in the midst of a major expansion at ...
In a bold move that favors air travelers, Spirit Airlines has announced the elimination of their change and cancellation fees ...